Pet care FAQ

Questions pet owners usually ask

Here's what people tend to want to know before handing over the keys.

Send Rachael a message
Rachael Renteria

Good to share when you reach out

  • Your pets, their ages and personalities
  • Dates and how many visits a day
  • Feeding, walks and any special needs
  • Where in Chicago you are

In short

  • Clear answers, and an honest no if something isn't a fit.

Questions & answers

Can we do a meet-and-greet first?
Yes, and it's encouraged. Your pet gets to meet Rachael, and you can walk her through the routine.
Will I get updates?
Yes. She sends photos and a quick note so you can see how things are going.
How do keys and access work?
You choose: a key handoff, a lockbox or a door code. Just explain it when you book.
What kinds of pets do you care for?
Dogs and cats most often. Ask about other pets and any special care they need.
What are your rates?
It depends on the visits and dates. Send a message and she'll reply with availability and rates.